Privacy Policy

• Account details: your full name, email address and password. Passwords are stored by our sign-in provider in a protected, scrambled (hashed) form that we cannot read.
• Profile details: your town or city and country (asked when you create an account).
• WhatsApp number, if you choose to give it, and whether you agreed that we may message you on it, with the date you agreed.
• Learning records: the courses you start, lessons you complete, quiz and exam attempts and scores, assignment work you submit (text, links and files), tutor marks and feedback, and the certificates and transcripts you earn.
• Organisation membership: if an organisation invites you to its private courses, the organisation you belong to and your role in it.
• Technical information: sign-in times and, in short-lived server logs, your IP address, browser and device type. We use these to keep the service secure and working.

• To create and run your account and save your progress across devices.
• To deliver courses, mark quizzes and exams, and let tutors mark your assignments and give feedback.
• To issue certificates and transcripts, and to let employers and others verify them.
• To give organisations that enrol you reports on your progress in their courses.
• To send you account emails, such as confirming your email address or resetting your password.
• To send you messages from the Afronics Academy team in your Messages on the platform and, unless you switch it off in your profile, by email.
• If you agreed, to message you on WhatsApp about your courses, certificates and news. Our team sends these from Afronics Academy's WhatsApp; you can stop them at any time in your profile, or by replying STOP.
• To keep the service secure, prevent cheating and misuse, and fix problems.
• To improve our courses using combined figures, such as how many learners finish a module.

We use your information because it is needed to provide the service you signed up for, because we have a legitimate interest in running a secure and trustworthy academy, or because the law requires it. Where we rely on your consent, you can withdraw it at any time.

Every certificate has a unique ID and QR code that opens a public verification page. Anyone with the ID can see the name on the certificate, the course, the date, the learning hours, your overall result and your transcript (module quiz results, assignment scores and final exam result). This is how employers confirm a certificate is genuine.

The verification page never shows your email address, your location or tutor feedback, and it cannot be downloaded or printed. Only share your certificate ID with people you want to see it.

Learner Spotlight: we may invite you to be featured, for example as the first learner to complete a course. Your name, town and country, the reason you are recognised and any words you add appear on our website only if you accept, and you can withdraw at any time from your spotlight page.

Your WhatsApp number is never shown publicly. Only Afronics Academy administrators can see it, and only if you agreed to be messaged on it.

• Afronics Academy administrators and tutors, who need it to manage learners, mark work and provide support.
• Your organisation's managers, for the private courses your organisation provides, so they can follow your progress.
• Service providers who run parts of the service for us, under contracts that protect your data:
  • Supabase: database, sign-in and file storage, hosted in the European Union (Frankfurt, Germany).
  • Vercel: website hosting and delivery.
  • Resend: delivery of account emails.
  • WhatsApp (Meta): delivery of WhatsApp messages, if you agreed to receive them.
• YouTube (Google): course videos are shown with YouTube's privacy-enhanced player. When you play a video, YouTube receives information about your viewing under Google's Privacy Policy.
• Authorities, only where the law requires it.

Some providers may process information outside Sierra Leone. We choose providers that protect personal information to a high standard.

We keep your account and learning records while your account is open, so your certificates stay verifiable. If you delete your account, we delete your profile, progress, quiz results, submissions and certificates. Their verification pages stop working. Server logs are kept for a short time, and backups held by our providers are overwritten on their normal cycle.

• See and download your data: Profile → Download my data.
• Correct it: Profile → Edit profile, or contact us.
• Delete your account: Profile → Delete my account. This cannot be undone.
• Object or ask questions: email afronicstechnologies@gmail.com. We reply within 30 days.

You may also complain to the data protection authority where you live.

Afronics Academy is for learners aged 13 and over. Learners under 18 should have permission from a parent, guardian or their school. If you believe a child under 13 has created an account, contact us and we will delete it.

All connections are encrypted (HTTPS). Database rules mean each learner can only read their own records; staff access is limited to administrators added by the platform owner. Quiz answers are marked on our servers and never sent to your device. No system is perfectly secure, so please use a strong, unique password and keep it private.

We do not use advertising or tracking cookies. The website and app store a few things on your device so they work properly:

• your sign-in session, so you stay signed in;
• preferences such as your study pace and whether you have dismissed the "install the app" message;
• your progress in a video and any quiz attempt you have not yet submitted, so you do not lose them;
• copies of public pages and app files, so the app opens quickly and works on a weak connection.

You can clear these at any time in your browser settings. You will then need to sign in again.

We may update this policy as the service changes. We will change the date at the top and, for important changes, tell you by email or on the website.

Questions or requests: afronicstechnologies@gmail.com, or see our contact page. Afronics Technologies, Freetown, Sierra Leone.